Child Safety and CSAE Policy
1. Introduction
The safety of our users, especially children, is our top priority at Spine. We are committed to preventing, reporting, and taking action against any form of Child Sexual Abuse and Exploitation (CSAE) in our app. This policy outlines the measures we take to ensure that Spine remains a safe platform.
2. Prohibited Content and Behavior
The following content or behaviors are strictly prohibited:
- Depictions or support of child sexual abuse or exploitation,
- Inappropriate sexualization of children,
- Grooming (deliberate contact with minors for sexual exploitation),
- Sextortion (sexual extortion of children) or child trafficking for sexual purposes,
- Any other form of child endangerment or exploitation.
3. Reporting and Protection Mechanisms Within the App
We provide users with various mechanisms to report violations of this policy and protect themselves:
- Report and Block Feature: Every user can report suspicious content or users directly within the app.
- Direct Contact Options: Users can contact our support team via:
- In-app reporting system,
- Support email: contact@spine.app
- Official website: www.spine.app
4. Actions Taken in Case of Violations
If we receive reports or become aware of violations of this policy, we will take immediate action, including:
- Immediate removal of illegal or harmful content,
- Suspension or permanent deactivation of accounts that violate this policy,
- Reporting CSAE incidents to relevant law enforcement agencies and organizations,
- Cooperation with authorities to investigate and combat such activities.
5. Compliance with Legal Requirements
We comply with all applicable laws and regulations regarding child protection, including:
- National laws protecting minors in the countries where our app is available,
- International regulations against child abuse and exploitation,
- Mandatory reporting to law enforcement or specialized organizations when required.
6. User Responsibilities
All users must comply with our policies and contribute to the safe use of the platform. If any suspicious or harmful content is encountered, it should be reported immediately through our reporting feature or via email.
7. Policy Updates
This policy may be updated at any time to comply with legal requirements and maintain our platform’s security standards. Users will be notified of significant changes.
8. Contact
For questions or to report violations, you can reach us at:
- Email: contact@spine.app
- Website: spine.app
- In-App Support